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CRM Evaluation Center
Nov 25, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Enterprise Energy Management Software - The Key to Effective Energy Utilization ( Pages)
by Olin Thompson
Aug 9, 2002
Abstract : Energy purchasing has become increasingly complex as a result of deregulation. The deregulated market provides more suppliers and more options for supply contracts. Managers who buy energy need to have more information about projected operational energy demand in order to get the best energy prices. They need a software system.
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E-Procurement Energizes Energy ( Pages)
by D. Geller
Feb 4, 2000
Abstract : In the space of one week, three separate announcements paired E-procurement companies and energy companies in the creation of Internet marketplaces. Ariba, Commerce One and SAP paired with Chevron, Shell and Statoil.
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The People Factor: Accelerating Supply Chain Transformation Through Education ( Pages)
by Sree Hameed and Marc Escande
Jul 31, 2004
Abstract : This article summarizes the findings from a study of why customers failed to attain the full value potential of their SCM projects. Most SCM projects continue to focus much of their energy on technology implementations and simply pay lip service to end-user training and executive alignment. Learn the pitfalls causing SCM project failures and how to avoid them.
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i2 Enlists Honeywell in Process Industry Play ( Pages)
by Steve McVey
May 17, 2000
Abstract : i2 Technologies will join forces with process control system maker Honeywell in a bid to expand its presence in the energy, chemicals, and pharmaceutical industries.
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ERP Software Review (1 Page)
by TEC Staff
Nov 26, 2007
Abstract : ERP software review tools help you find your best-fit ERP solutions. Researching ERP software can be time-consuming, but your ERP software search doesn't have to take all your time and energy. Using online ERP software review tools gives you ERP software ideas with less hassle. Find all the information you need in one convenient online site—and save valuable time and resources
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A Mid-Winter's Nightmare: Economic Notes for the Winter Holiday Season ( Pages)
by Ann Grackin
Dec 23, 2004
Abstract : The US is the largest debtor nation in the world, with the largest per capita consumption of energy, and its currency is in decline. Does that mean a decline in America's wealth and super power status? This article makes some sobering observations, predictions, and recommendations.
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CRM RFP Template (1 Page)
by TEC Staff
Nov 22, 2007
Abstract : Don't let your CRM software selection become a risky venture. Play your cards right and use a CRM RFP template. Find out what a CRM RFP template is and how it can save you time and money. We also tell you how you can write your own CRM RFP template, so you can get the CRM solution you need for your enterprise. Don't place any bets until you have all the information you need about how you can make a CRM RFP work for you.
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Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Two: Market Impact Continued ( Pages)
by P.J. Jakovljevic
Aug 29, 2003
Abstract : Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunity for the most nimble mid-market CRM vendors. Microsoft’s entry with CRM evangelism through an array of seminars nationwide has bolstered the market’s awareness of the need for CRM applications.
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Applying the Power of Social Networks to Customer Relationship Management ( Pages)
by Wayne Thompson
Sep 19, 2007
Abstract : Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.
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